Job Description
Job Responsibilities
- Develop and maintain strong relationships with assigned clients to ensure customer satisfaction and retention.
- Act as the primary point of contact for clients, addressing their queries, complaints, and concerns in a timely manner.
- Conduct regular follow-ups with clients to assess their needs and offer suitable solutions.
- Collaborate with the sales team to identify new business opportunities and upsell products & services.
- Prepare and present reports and proposals to clients, outlining service offerings and account performance.
- Assist in the development of client marketing plans and strategies to enhance account performance.
- Coordinate with internal teams to ensure successful service delivery to clients.
- Monitor and analyze account performance metrics, preparing insights for internal and external stakeholders.
- Stay updated on industry trends, product knowledge, and competitor offerings to effectively address client needs.
- Manage account documentation, ensuring all contracts and agreements are up to date and stored correctly.
Additional Details
Working Hours
9 Hours
Work Timing
10:00 AM-7:00 PM
Job Requirements
Gender
All
Qualification
Graduation
Language
| Hindi-Understand and Speak Excellent |
| English-Understand and Speak Excellent |
Interview Details
Priority
Any
Slot
It will be change with respect to availblity of HOD
Type
Face To Face
Requirements Documents & Assets
| Document Or Assets | Require |
| Documents | Aadhar card |
Company Details
Client Of Cafyo
Iron and steel | Raipur, CG
The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.