Job Description

Responsibilities

• Communicate effectively with customers to understand their vehicle issues and repair needs.
• Conduct initial vehicle damage assessments to provide accurate repair estimates.
• Prepare and present detailed repair estimates to customers, including parts, labor, and potential additional costs.
• Coordinate the scheduling of repair appointments and manage workflow within the body shop.
• Maintain clear and timely communication with customers regarding the status of their vehicle repairs.
• Collaborate with technicians and other shop staff to ensure repairs are done accurately and promptly.
• Work with insurance companies to facilitate the claims process and ensure coverage for repairs.
• Handle customer inquiries and complaints professionally, ensuring a positive customer experience.
• Ensure customer records and repair documentation are accurately maintained in the system.
• Stay updated on industry trends, product knowledge, and repair techniques to provide insights to customers.
• Meet sales and profitability goals while providing outstanding service.
• Participate in regular training and development sessions to enhance product knowledge and customer service skills.

Additional Details

Job Requirements

Interview Details

Requirements Documents & Assets

Company Details

Client Of Cafyo

Automobiles | Raipur, CG