Job Description

1. Greet customers upon arrival and assist them in understanding the various automobile options available in the showroom.
2. Manage incoming calls, emails, and inquiries, providing accurate information and directing them to the appropriate personnel as needed.
3. Schedule appointments for test drives and maintain an organized calendar for sales staff.
4. Process customer transactions, including sales and financing paperwork, with precision and attention to detail.
5. Provide administrative support to sales staff by preparing sales reports, tracking inventory, and managing showroom displays.
6. Maintain a clean and welcoming showroom environment, ensuring all vehicles are properly displayed and promotional materials are updated.
7. Perform follow-up communications with customers post-visit, gathering feedback and fostering relationships for potential repeat business.
8. Assist in managing social media accounts and showroom marketing initiatives to attract new customers and increase showroom visibility.
9. Resolve customer complaints and concerns in a professional and efficient manner, escalating issues to management when necessary.
10. Collaborate with the sales team to identify and implement strategies that enhance the overall customer experience and maximize sales opportunities.
11. Stay informed about industry trends, new car models, and promotions to provide customers with accurate and current information.
12. Participate in regular training and professional development sessions to enhance skills and product knowledge.
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Client Of Cafyo

Automobiles | Raipur, CG