Job Description

To assist in back end operations of Transcript department.

 • To co-ordinate with Client & Transcript team.(Operation & BD) 

• To co-ordinate with clients both through emails and telephonically. 

• To maintain strong communication with client by intimating minute to minute status related to their transcripts. 

• To follow work procedure as per the protocol. 

• To find out and to be thorough with the procedure of various universities for acquiring transcripts and other related data.

 • To be thorough with internal software & Mobile app working if required. 

• To train the field officers (FO) & to understand and solve the concerns of the (FO). 

• To deliver maximum transcript cases in TAT & to handle priority deliveries. 

• To maintain quality delivery, feedbacks on social media. 

• To act as team player to achieve Targets.

 • To maintain MIS and daily Reports, also to look after IN warding and outgoing data of transcripts (Courier management)

 • To adapt and implement new amendments/software/portals/procedures introduced. 

• To co-ordinate with accounts dept. for payments of field officers on time to time basis. Strong MIS of rates/cases done by each verifier must be maintained

Additional Details

Job Requirements

Interview Details

Requirements Documents & Assets

Company Details

Client Of Cafyo

Services | Raipur, CG