Job Description

Key Responsibilities

• Greet customers and assess their service needs to provide them with recommendations for vehicle repairs and maintenance.
• Take detailed notes of customer concerns and requests to relay to the service technicians.
• Prepare and present accurate estimates for recommended services and repairs, ensuring transparency in pricing.
• Schedule service appointments and follow up with customers regarding their vehicle’s service progress.
• Maintain communication with customers throughout the service process, updating them on the status of their vehicle.
• Handle customer inquiries and complaints professionally, aiming for efficient resolution to enhance customer satisfaction.
• Utilize dealership management software to track service history and maintain customer records.
• Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.
• Conduct post-service follow-ups to ensure customer satisfaction and encourage repeat business.
• Stay updated on the latest vehicle technologies, service techniques, and dealership promotions.

Additional Details

Job Requirements

Interview Details

Requirements Documents & Assets

Company Details

Client Of Cafyo

Automobiles | Raipur, CG