Job Description
Job Responsibilities
- Lead and manage the service team, providing guidance, training, and performance evaluations.
- Develop and implement service policies, procedures, and best practices to improve efficiency.
- Ensure that customer queries and complaints are resolved promptly and satisfactorily.
- Monitor service delivery metrics and customer feedback to identify areas for improvement.
- Coordinate with other departments to align service strategy with overall business objectives.
- Prepare and present regular reports on service performance to senior management.
- Develop and manage departmental budgets, ensuring cost-effective operations.
- Foster a customer-centric culture within the service team and the organization.
- Identify training needs and facilitate professional development opportunities for team members.
- Stay updated on industry trends and best practices to maintain competitive service offerings.
Additional Details
Working Hours
9 Hours
Work Timing
10:00 AM-7:00 PM
Job Requirements
Gender
Male
Qualification
Graduation (B.E. / B.Tech)
Specialization
Automobile
Language
| Hindi-Understand and Speak Excellent |
| English-Understand and Speak Excellent |
Interview Details
Priority
Only Relevant
Slot
It will be change with respect to availblity of HOD
Type
Face To Face
Requirements Documents & Assets
| Document Or Assets | Require |
| Documents | Aadhar card |
Company Details
Client Of Cafyo
Automobiles | Raipur, CG
The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.