Job Description

Key Responsibilities

• Conduct outbound calls to potential and existing customers to promote and sell products or services.
• Engage customers in conversation to understand their needs and recommend appropriate solutions.
• Maintain a thorough knowledge of company products, services, and promotions.
• Achieve or exceed monthly sales targets and KPIs set by the management.
• Record customer interactions and transactions in the CRM system accurately.
• Follow up on leads generated from marketing campaigns and promotions.
• Handle customer inquiries and resolve any issues they may have with current purchases.
• Prepare and present sales reports to management regularly.
• Participate in training sessions to enhance sales skills and product knowledge.
• Maintain a positive attitude and a customer-first approach in all interactions.

Skills and Qualifications

• Proven experience in a sales role, preferably in telesales or telemarketing.
• Exceptional verbal communication and persuasive skills.
• Strong listening skills to understand customer needs and concerns.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Experience with CRM systems and MS Office Suite.
• High degree of self-motivation and sales orientation.
• Ability to handle rejection and maintain a positive attitude.
• High school diploma or equivalent; degree in business or related field preferred.

Additional Details

Job Requirements

Interview Details

Requirements Documents & Assets

Company Details

Client Of Cafyo

Iron and steel | Raipur, CG